Delivery Information and Advice
Shipping and Handling
BroadribbCycles.co.uk will dispatch your order within 24 hours if we have the products you have selected in stock, we normally do.
All purchases are dispatched by post or courier and will normally be delivered to you within 48 hours of dispatch. When your order is dispatched we will advise by email. The delivery services that we use are:
- Smaller orders: Royal Mail 1stClass Recorded
- Bikes & heavy/bulk items: APC Next Working Day Service
If the product that you have ordered is out of stock we will order it from the supplier and ship it as soon as it arrives. If the product is not due in stock within 3 days of placing your order you will be contacted by email to advise you of this delay.
Important:If a delivery from BroadribbCycles.co.uk is refused or cannot be made due to the absence of the customer, re-delivery will be chargeable.
UK Delivery Charges & Click & Collect
For parts and accessories we offer free delivery on orders over £100.00, and orders under £100.00 have a £5.00 delivery charge. A flat rate delivery charge of £12.00 is applied for orders with heavy/bulky items such as bikes etc.
This is applicable to most UK mainland addresses, however some exclusions apply dependent on your location. More information relating to this can be found on the 'delivery' page of this website. We also operate a free 'Click and Collect' service from our high street stores in Banbury and Bicester. More information relating to this can be found on the 'Click and Collect' page of our website.
Delivery Locations Explained
Click and Collect
Free Click and Collect - Banbury
You can collect your order from the Broadribb Cycles store of your choice. Once your order is ready to collect we will contact you by phone or email to confirm it is there.You can find a location map of our Banbury store here.
- Please DO NOT set out to collect your order before you have received confirmation that it is there. We may need to transfer products to the store especially and this could take 1-2 working days. If you need a product urgently please either contact the store directly or call the online team on 01869 321 274 so that we can check availability.
- Please remember that oursale bike pricesare for 'semi assembled boxed bikes' that you need to build yourself. If you want to collect it ready to ride out of the store, a build charge will apply. This is charged at £30.00 for a bike under £1000.00, and £50.00 for a bike over £1000.00. The build charge is payable upon collection and we will call you to confirm whether you want to collect it boxed or built.To be clear, this build charge only applies to discounted bikes. We do not add a build charge on for full price bikes.
Free Click and Collect - Bicester
You can collect your order from the Broadribb Cycles store of your choice. Once your order is ready to collect we will contact you by phone or email to confirm it is there.You can find a location map of our Bicester store here.
- Please DO NOT set out to collect your order before you have received confirmation that it is there. We may need to transfer products to the store especially and this could take 1-2 working days. If you need a product urgently please either contact the store directly or call the online team on 01869 321 274 so that we can check availability.
- Please remember that oursale bike pricesare for 'semi assembled boxed bikes' that you need to build yourself. If you want to collect it ready to ride out of the store, a build charge will apply. This is charged at £30.00 for a bike under £1000.00, and £50.00 for a bike over £1000.00. The build charge is payable upon collection and we will call you to confirm whether you want to collect it boxed or built.To be clear, this build charge only applies to discounted bikes. We do not add a build charge on for full price bikes.
UK
UK Mainland Zone 1
All of England and Wales and the following postcode areas in Scotland: DD, DG, EH, FK, G, KA (Except 27 & 28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3
A flat rate delivery charge of£5.00will be added to orders totalling £50.00 or less.
FREE postageon all orders totalling over £50.00.
A flat rate delivery charge of£12.00will be added to orders for HEAVY/BULKY item such as Bikes etc.
UK Mainland Zone 2
The following postcode areas in Scotland: AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49 to PH50.
FREE postageon all orders totalling over £50.00 that are small enough to be posted via Royal Mails 1st class recorded service. Thisexcludes HEAVY/BULKY itemsie: Bikes, Turbo Trainers, Wheels, Childseats etc.
A£35.00charge will be added for each HEAVY/BULKY item such as Bikes etc.
A flat rate delivery charge of£12.00will be added to orders totalling £50.00 or less.
UK Mainland Zone 3
The following postcode areas in Scotland: HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15, KW16, KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE.
FREE postageon all orders totalling over £50.00 that are small enough to be posted via Royal Mails 1st class recorded service. Thisexcludes HEAVY/BULKY itemsie: Bikes, Turbo Trainers, Wheels, Childseats etc.
A£55.00charge will be added for each HEAVY/BULKY item such as Bikes etc.
A flat rate delivery charge of£12.00will be added to orders totalling £50.00 or less.
IMPORTANT:If a delivery from BroadribbCycles.co.uk is refused or cannot be made due to the absence of the customer, re-delivery will be chargeable.
